Refunds and the Money-Back Guarantee

Because keys are delivered instantly and are non-returnable once activated, we follow a replacement-first policy: any defective or non-working key is replaced free of charge.

• We cannot provide a working replacement for the purchased product.
• An order was charged twice or in the wrong amount.
• You cancel before the key is delivered.

1. 1Contact support with your order number.
2. 2Explain the issue — a screenshot of the error helps.
3. 3We reply within 24 hours with a replacement or refund.

Full policy details: Returns & Refunds.