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Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data.

Last updated: March 16, 2026

GDPR Compliance

This privacy policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We are committed to protecting your rights and ensuring transparency in our data practices.

At PCKEY.NET, we understand that your privacy is important. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal information and being transparent about our data practices.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

Name and contact details when you create an account or make a purchase
Email address for order confirmations and license delivery
Billing information including payment method details
Company information for business accounts
Communication preferences and newsletter subscriptions

Technical Information

IP address and device information for security purposes
Browser type and version for website optimization
Pages visited and time spent on our site
Referring website information
Error logs and performance data

Transaction Data

Purchase history and order details
License keys and activation information
Payment method information (stored securely by payment processors)
Support ticket history and communications
Usage analytics and product performance data

How We Use Your Information

Service Provision

Process and fulfill your orders
Deliver license keys and activation instructions
Provide customer support and technical assistance
Manage your account and preferences
Send order confirmations and receipts

Communication

Send important updates about your orders
Respond to your inquiries and support requests
Deliver newsletters (with your consent)
Notify you about new products or services
Conduct customer satisfaction surveys

Business Operations

Improve our website and services
Analyze usage patterns and trends
Prevent fraud and ensure security
Comply with legal obligations
Develop new products and features

Data Sharing and Disclosure

With Your Consent

When you explicitly agree to share information
For third-party integrations you authorize
When participating in promotional activities

Service Providers

Payment processors for transaction handling
Email service providers for communications
Cloud hosting providers for data storage
Analytics services for website optimization

Legal Requirements

To comply with applicable laws and regulations
To respond to legal requests and court orders
To protect our rights and prevent fraud
For law enforcement purposes when required

Your Data Protection Rights

Under GDPR and other privacy laws, you have the following rights regarding your personal data:

Access

Request information about personal data we hold about you

Rectification

Request correction of inaccurate or incomplete personal data

Erasure

Request deletion of your personal data (subject to legal requirements)

Restriction

Request limitation of processing your personal data

Portability

Request transfer of your data to another service provider

Objection

Object to processing of your personal data for direct marketing

Data Security & Protection

We implement industry-leading security measures to protect your personal information and ensure data integrity.

Technical Security

SSL/TLS encryption for all data transmission
PCI DSS compliant payment processing
Regular security audits and penetration testing
Secure cloud infrastructure with 99.9% uptime

Data Protection

Encrypted data storage at rest
Access controls and user authentication
Regular data backups with disaster recovery
GDPR-compliant data processing procedures

Contact Us About Privacy

If you have any questions about this Privacy Policy or our data practices, please contact us.

Support Email

info@pckey.net

Registered Office

PCKEY LTD

20 Wenlock Road, London, England, N1 7GU

Data Protection

privacy@pckey.net

Response Time: We aim to respond to all privacy-related inquiries within 30 days as required by GDPR.