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Billing & Orders

Understanding Your PCKEY.NET Invoice

Every part of your order confirmation and invoice explained — from item lines to VAT and payment status.

Last updated · January 2026

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01What your invoice shows

  • Order number — quote this for any support request.
  • Item lines — product name, quantity and unit price.
  • Subtotal, discounts and total — check the discount line matches your bundle or coupon.
  • Payment method — card, PayPal or other, with a reference.
  • VAT — shown where applicable; business customers may see reverse-charge notes.

02Mismatch or missing invoice?

If the invoice doesn’t match what you paid, or you need a VAT invoice for your business, contact us with your order number and we’ll issue a corrected document.

03Where to download it again

Invoices and keys remain available in your account order history under My orders.

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